Multi-tenant from day one
Every customer gets isolated data, branding, and a per-tenant catalog of installable software — plus a per-tenant switch for every feature in the product. No bolt-on workarounds.
The only AI-native stack that combines RMM, PSA, ticketing, contracts, and billing in one platform — so your techs ship outcomes instead of switching tabs.
Multi-tenancy, contracts, and billing are first-class — not retrofitted onto an enterprise IT product.
Every customer gets isolated data, branding, and a per-tenant catalog of installable software — plus a per-tenant switch for every feature in the product. No bolt-on workarounds.
Master agreements, statements of work, service agreements, per-customer rate cards, products, and cloud price schedules — all version-controlled and signable in-platform.
Stripe-powered recurring and usage invoicing, automated AR chasing, and a payroll run that settles the same hours you billed. One ledger, both directions.
Each brand answers on its own numbers with its own persona, in English or Spanish, and never transfers a white-labelled caller to your own on-call.
Summaries, draft replies, KB generation, script authoring, wiki drafting, and sprint replanning — on your own AI provider key, with no markup on inference.
Your end users submit tickets, view their own devices, and search the knowledge base on a portal branded to your MSP — or to your customer, if that is the deal.
Sweep every customer network on a schedule, run internal and external vulnerability scans, and work the findings as tracked risks that end in tickets.
Shift clocking with optional location, ticket timers that pin to the iOS lock screen, and group work sessions for logging a whole team at once.
Connect the PSA you are leaving, dry-run the import of customers, contracts, and ticket history, review the diff, then cut over on your own schedule.
Every inbound and outbound message audited with the reason it was sent, an immutable administrative audit log, RBAC, Entra SSO, and MFA.
Native iOS and Android at enforced parity with the dashboard — tickets, timers, alerts, endpoints, agreements, and payroll in the van.
Projects, sprints, roadmap, and releases sit next to the queue, burning against the SOW they were sold on.
See utilization, profitability per customer, and contract margin — without exporting CSVs from three tools.
Smart groups, run-on-many, and AI-drafted scripts mean repeat work happens once, not 200 times.
Tickets, time, and remote sessions live in the same place. Reply from the ticket; connect to the device in one click.
“We swapped three tools for Odin and our techs got their afternoons back. The AI ticket summaries alone earn the seat cost.”
“Splashtop, contracts, billing, and patching all in one console. We bill for the work the day we deliver it.”
“Network discovery surfaces the unmanaged switch our onboarding misses every single time. That alone changed the math on whether we keep a customer.”
Tell us what you run today. We will show you the exact migration and consolidation path — in 30 minutes.