Splashtop, but the operator job is done
The agent installs the per-tenant Streamer, bakes the dcode, and lays down the PPPC profile for macOS. Zero per-device hand-holding.
Remote Access
Connect to any endpoint. From any ticket.
Splashtop Streamer auto-deployed per tenant — including the macOS PPPC profile for unattended TCC. Launch a session from a ticket, an alert, or the device list in one click.
Three principles that make this work.
macOS TCC, handled
On MDM-enrolled Macs the PPPC profile installs cleanly so users see no Apple prompts on first connect. On non-MDM Macs Apple still asks — our agent does not pretend otherwise.
One click from anywhere
Open a session directly from the ticket, the alert, or the device record. Session logs land back on the ticket automatically.
Limitless capabilities, one product.
Per-tenant Streamer deploy
Each customer gets the right Splashtop dcode automatically. No per-device install scripts.
macOS PPPC profile
PPPC mobileconfig installed via `profiles install -path` on MDM-supervised devices for unattended TCC grants.
Session log on ticket
Who connected, when, for how long — captured on the originating ticket without anyone remembering to fill it in.
Attended + unattended
Both modes supported; choose at connect time per device policy.
Launch from anywhere
From a ticket, alert, or device record — same one-click launch.
Audit trail
Every session is logged with tech, customer, device, and duration. Available in reports.
In numbers
Per-tenant
Streamer auto-deploy
Built-in
macOS PPPC profile
1-click
Launch from ticket
Logged
Every session, every time
What pairs well.
Endpoint monitoring across every OS.
One Go-native agent for Windows, macOS, and Linux. Zero dependencies, signed, runs as SYSTEM.
See RMMTickets, SLAs, and a portal your customers actually use.
Modern ticketing with custom workflows, saved views, and a white-label client portal.
See HelpdeskPatches that actually install. At SYSTEM.
MSI-first delivery with Chocolatey bootstrap. winget supported but not preferred — for reasons.
See Patch ManagementQuestions about Remote Access.
Do I need a separate Splashtop license?
You bring your Splashtop Streamer tenant; we wire it up. The deployment automation is included.
How does macOS TCC work without MDM?
Apple does not allow unattended TCC grants without MDM. On non-MDM Macs, users see Apple's standard prompts on first connect. With MDM, our PPPC profile suppresses them.
Can I see who connected to what?
Yes — every session is logged on the originating ticket and available in audit reports.
Ready to try Remote Access?
See Remote Access in your environment.
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