One platform. Every job your team has to do.
Eighteen capability areas across endpoints, service delivery, the business behind them, and the platform underneath — built together, sharing one data model, deployed as one product.
Endpoint & Infrastructure
One agent, one console: monitor, patch, automate, discover, and remote in — across Windows, macOS, and Linux.
Endpoint monitoring across every OS.
One Go-native agent for Windows, macOS, and Linux. Zero dependencies, signed, runs as SYSTEM.
Patches that actually install. At SYSTEM.
MSI-first delivery with Chocolatey bootstrap. winget supported but not preferred — for reasons.
Splashtop, auto-deployed per tenant.
Per-tenant Streamer deployment including the macOS PPPC profile. One click from any ticket.
Find every device. Including the ones nobody told you about.
Continuous LAN scans with SNMP, port scans, and CVE detection.
One trigger. Every device. Zero spreadsheets.
Smart groups, scheduled jobs, event-triggered automations, and run-on-many script execution.
Everything you manage, whether or not it runs an agent.
Agent-fed hardware and software inventory plus custom asset types for the gear an agent will never reach.
Service Delivery
Every channel work arrives on and every way it gets delivered — tickets, phone and text intake, projects, docs, and the hours behind them.
Tickets, SLAs, and a portal your customers actually use.
Modern ticketing with custom workflows, saved views, and a white-label client portal.
Professional services automation, without the bloat.
Time tracking, project work, customer profitability, and reporting — wired to your tickets and billing.
The phone answers itself. In English and Spanish.
AI intake that answers the call or the text, runs your triage script, and opens the ticket with the transcript attached.
Project delivery that lives next to the ticket queue.
Epics, sprints, a Kanban board, a cross-project roadmap, and releases — wired to the same time, contracts, and billing.
The runbook lives where the work happens.
A full wiki with spaces, templates, versions, comments, labels, and search — plus AI authoring and a customer-facing knowledge base.
Run the Business
Agreements, rate cards, invoices, payroll, and the reporting layer that tells you whether any of it is profitable.
MSA, SOW, rate cards, and Stripe — wired together.
Quote, sign, deliver, and invoice from one platform. Per-customer overrides on everything.
From the punch clock to the payout, one ledger.
Shift clocking with location, ticket timers, group work sessions, pay rates, effort reconciliation, and payroll runs.
The numbers your business runs on, already joined.
Billed hours, AR aging, customer value, fleet health, and SLA performance — reported off one data model.
Platform & Governance
Multi-tenancy, white-label branding, per-tenant feature control, compliance-grade audit, and a native mobile app.
Risks found, ranked, and turned into tickets.
Scheduled external and internal vulnerability scanning, per-agent CVE findings, and identity verification on the service desk.
Every message in and out, captured and provable.
Tenant-branded outbound mail through one dispatcher, with a full audit row for every inbound and outbound message.
Your brand in front. Many brands, if you need them.
Multi-tenant by design, with per-brand portals, senders, domains, and a per-tenant switch for every feature in the product.
The whole platform, in a pocket.
A native iOS and Android app held at deliberate parity with the dashboard — not a cut-down companion.
Tour the product live.
Deploy your first agent in minutes. See the platform in action — book a walkthrough or kick the tires on a free trial.