Compare every plan, side-by-side

Transparent pricing for every shape of IT team.

Per-technician self-service to run your own MSP, plus fully-managed plans where the Odin team delivers support for you.

Self-service helpdesk platform

Run your own support. Per-technician pricing.

For MSPs and internal IT teams running their own operation. Pick a tier; endpoints bill on a separate per-device scale (below).

Basic
Small teams getting started
$15
per technician / month
Helpdesk & ticketing system
Time tracking, work timers & shift clocking
Documentation wiki & customer portal
Assets, contacts & customer management
Basic reporting & dashboards
50 RMM agents / account (hard cap)
Native iOS & Android app included
Email support
14-day free trial
Get started
Enterprise
Large teams, advanced needs
$79–$99
per technician / month
Custom contract, minimums apply
Everything in Pro
Advanced security controls
Multi-brand white labeling
Full email audit & compliance archive
Uptime SLA guarantee
SSO / SAML / Microsoft Entra
Custom integrations & migration assistance
Onboarding & training
Dedicated success manager
Contact sales
RMM endpoint pricing

Pay only for what you monitor.

Basic includes 50 RMM agents total. Pro and Enterprise scale unlimited at the per-device rate below, tiered by volume.

0 – 100 endpoints
$2.00 / device / month
100 – 500 endpoints
$1.50 / device / month
500+ endpoints
$1.00 / device / month
Managed services

Want us to run it for you?

These plans bundle the platform with technician hours, RMM, patching, and endpoint protection — delivered by the Odin team.

Managed plans include the Odin platform plus technician support delivered by our team. Required add-ons for servers, network stacks, and security upgrades are listed below.

Core Remote Managed
Remote-first managed support
$69
per user / month
$1,500 / mo minimum
Unlimited remote helpdesk (8×5, fair use)
RMM monitoring + alerting
Patch management (OS + 3rd-party)
Endpoint protection baseline
Onsite support billable — $175/hr (2-hr min)
After-hours rate 1.5×
Contact sales
Required MSP add-ons

Same rate card on both managed plans.

Final pricing depends on environment size and complexity.

Servers
$175 – $300 / server / month
Network stack (per site)
$150 – $300 / site / month
Security / backup upgrades
$10 – $30 / user / month
Frequently asked

The questions every buyer asks.

What counts as a "technician license"?

Each active support agent who uses Odin to manage tickets, access RMM, or perform support work. Read-only admin accounts are not counted.

Can I mix plans or upgrade later?

Yes. Start on Basic, move to Pro any time. Billing is prorated for mid-cycle upgrades.

How is RMM priced on self-service plans?

Basic includes a hard cap of 50 RMM agents per account. Pro and Enterprise scale unlimited, billed per endpoint at $2.00 / $1.50 / $1.00 depending on volume tier.

What is the difference between Core Remote and Advanced Hybrid managed plans?

Core Remote is remote-only managed support, with onsite billed hourly. Advanced Hybrid bundles a pooled onsite allowance (1 hour per 10 users / month), server monitoring, vendor coordination, and a quarterly business review.

Why are there monthly minimums on managed plans?

Managed plans bundle real technician time. Minimums ensure we can staff and standardize your environment correctly — $1,500/mo on Core, $3,000/mo on Advanced.

Is there a free trial?

Yes. Basic and Pro come with a 14-day free trial. No credit card required to start.

Does the mobile app cost extra?

No. The native iOS and Android app is the same seat licence as the dashboard, on every plan, and is held at enforced parity with the web product.

What does voice and SMS intake cost?

Nothing extra from us on Pro and above. You bring your own Twilio account and your own AI provider key, so telephony and inference are billed to you directly at vendor rates — Odin does not resell either or take a margin on them.

Not sure which plan?

Talk to our team.

Tell us your headcount, endpoint count, and the support model you want. We'll point you at the right fit.

Book a demo30-minute walkthrough. No sales pressure.