Integrations & API

Fewer integrations, because fewer are needed.

Most of what other stacks integrate, Odin just includes. What is left is the handful of systems you genuinely own elsewhere — your payment processor, your telephony account, your identity provider — connected properly, on your accounts, at your rates.

  • Bring your own vendor accounts — Odin never resells telephony or inference
  • Credentials live in encrypted storage, never on the tenant record
  • Connection tests and setup diagnostics instead of console walkthroughs
  • Every integration is a per-tenant feature toggle you control
2 integrations

Billing & payroll

Invoice customers and pay technicians without a CSV in the middle.

Stripe

Recurring and usage-based invoicing.

Connect your Stripe account once. Odin creates subscriptions and usage records from time entries and contracts; refunds and disputes stay in Stripe where your finance team already works.

Square Payroll

Close the loop from effort ledger to payout.

Reconciled effort rows become payroll items with per-item status and rerun-on-failure recovery, so a partially failed batch never turns into a duplicate payout.

4 integrations

Endpoints & security

The tools that touch the machines: remote control, software delivery, vulnerability scanning, and asset systems of record.

Splashtop

Per-tenant Streamer, deployed for you.

The agent installs the per-tenant Streamer, bakes in the right dcode, and lays down the macOS PPPC profile for unattended screen recording and accessibility grants on MDM-supervised Macs. Sessions launch from a ticket and log back onto it.

HostedScan

Managed vulnerability scanning.

Scan targets and schedules are managed in Odin; findings arrive as tracked risks with severity and status, correlated against per-agent software inventory so external exposure and local CVEs sit in one register.

Chocolatey

Software delivery that survives SYSTEM.

The built-in catalog prefers vendor MSIs and falls back to the Chocolatey community feed, bootstrapped from the agent rather than from a script — the one path that reliably works under NT AUTHORITY\SYSTEM. Bring your own packages alongside the builtins.

Asset Panda

Keep your existing asset system of record.

Sync asset records both ways so the physical inventory your finance or facilities team already maintains stays authoritative, while Odin enriches it with agent and discovery facts.

4 integrations

Communication

Telephony, mail, and scheduling — always on your own vendor accounts, never resold through us.

Twilio

Voice and SMS intake on your own account.

Bring your own Twilio account — Odin never resells minutes or messages. The connection wizard tests credentials, syncs your numbers, verifies every webhook, and configures the ones that are wrong. Live voice runs on ConversationRelay with ElevenLabs voices and Deepgram transcription for automatic English and Spanish detection.

SendGrid & SMTP relays

Send as your brand, or as your customer’s.

Per-tenant and per-brand outbound configuration with a platform-managed fallback, plus your own SMTP relay if you have one. Every message in and out lands in the email audit.

Calendly

Book the onsite from the ticket.

Surface real availability and schedule appointments without leaving a ticket, with the booking written back onto the record.

Microsoft 365

Licences, mailboxes, and migration.

Read tenant licence SKUs inside workflows for onboarding and offboarding runs, and use Microsoft as a migration source when you are consolidating from another platform.

3 integrations

Delivery & engineering

For teams whose service delivery includes shipping software, not just supporting it.

GitHub

Link delivery work to the code.

Connect repositories to projects so issues, pull requests, and releases line up with the sprint and the statement of work they belong to.

Expo EAS

Mobile builds, from the same console.

Trigger and track EAS builds and store submissions next to the backlog, so app delivery is visible to the same people tracking everything else.

CRM

Keep sales and service in step.

OAuth-connected CRM sync keeps customers and contacts aligned between the system that sells the work and the system that delivers it.

5 integrations

Platform & identity

Sign-in, AI providers, and the API surface you build your own automation on.

AI providers

Your model, your key, your bill.

Configure your own provider and API key per tenant. Odin does not mark up inference, and your content is never used to train a model.

Microsoft Entra SSO

Sign in the way your org already does.

Single sign-on through Microsoft Entra alongside magic-link and password-plus-MFA, with roles and per-tenant scoping applied identically on web and mobile.

API & personal access tokens

Everything the dashboard does, scriptable.

A REST API covering tickets, customers, contacts, agents, invoices, agreements, and analytics, authenticated with long-life personal access tokens that carry the issuing user’s live permissions.

Migration connectors

Rehearse the move before you make it.

Connect the platform you are leaving, dry-run the import of customers, contacts, contracts, and ticket history, review what would change, then cut over.

Webhooks

Push events wherever you need them.

Ticket, alert, and automation events fire outbound webhooks, and inbound webhooks can trigger automations — so Odin fits systems that have no connector of their own.

How integrations work here
BYO
Twilio + AI provider keys
Two-way
Asset + CRM sync
REST
API with access tokens
Per-tenant
Credentials + toggles
Build your own

The API is the same surface the product uses.

Tickets, customers, contacts, agents, invoices, agreements, and analytics are all reachable over REST, authenticated with a long-life personal access token that carries the issuing user's live permissions — so an integration you write can never do more than the person who authorised it.

Talk to us about an integration
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